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Privacy Policy for SPIGELAI

General Information

Effective Date: 01.01.2025
Last Updated: 01.01.2025

SPIGELAI - Process Optimization (“we,” “our,” or “us”) is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws in Germany and Europe. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our tool and solutions provided.
By using this tool, you agree to the practices described in this policy.

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1. Data Controller Information

The data controller responsible for processing your personal data is:

SPIGELAI - Process Optimization
Address: Maria-Sybilla-Merian-Str. 12, 80999 Munich, Germany
Email: OFFICE@SPIGELAI.COM

2. Information We Collect

When you use SPIGELAI, we may collect the following types of information:

a. Personal Data
Name, email address, and other information provided during account creation or tool usage. Feedback, queries, and communication records.
 

b. Non-Personal
Data Interaction patterns, feature usage statistics, and session logs. Technical data such as device type, IP address, and browser information.

c. Special Categories of Data
We do not intentionally collect special categories of personal data (e.g., health, religion) unless explicitly provided by you for specific use cases.

3. Lawful Basis for Processing

We process your data based on the following legal grounds as outlined in Article 6 of the GDPR:

  • Consent: When you provide explicit consent for data processing.

  • Contract Performance: To fulfill our contractual obligations to deliver the tool's services.

  • Legal Obligations: To comply with applicable legal or regulatory requirements.

  • Legitimate Interests: To improve and secure our services, unless overridden by your fundamental rights.

4. How We Use Your Information

We use your information to:

  • Deliver and improve the SPIGELAI tool’s functionality.

  • Provide user support and respond to inquiries.

  • Analyze usage data to enhance user experience.

  • Ensure compliance with ISO 9001, IATF 16949, and other standards.

  • Fulfill legal obligations under GDPR or German law.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Once the retention period expires, data is securely deleted.

6. Your GDPR Rights

Under GDPR, you have the following rights:

  1. Access: Request a copy of the personal data we hold about you.

  2. Correction: Request corrections to inaccurate or incomplete data.

  3. Erasure: Request deletion of your personal data (“right to be forgotten”).

  4. Restriction: Request a restriction on the processing of your data.

  5. Portability: Request to transfer your data to another data controller in a structured, commonly used format.

  6. Objection: Object to processing based on legitimate interests or for direct marketing purposes.

  7. Withdraw Consent: Withdraw consent for data processing at any time.

To exercise these rights, contact us at OFFICE@SPIGELAI.COM. You also have the right to lodge a complaint with the supervisory authority:

Federal Commissioner for Data Protection and Freedom of Information (BfDI)
Website: https://www.bfdi.bund.de

7. Data Security

We employ robust security measures, including:

  • End-to-end encryption for data transmission.

  • Secure storage systems compliant with GDPR requirements.

  • Regular audits and updates to maintain compliance and prevent data breaches.

8. Data Transfers Outside the EU/EEA

We do not transfer your personal data outside the European Union (EU) or European Economic Area (EEA). If such transfers are necessary in the future, we will ensure compliance with GDPR by implementing appropriate safeguards such as Standard Contractual Clauses (SCCs).

9. Cookies and Tracking Technologies

We use cookies to enhance user experience and gather analytics. Users can manage or disable cookies through their browser settings. For more details, refer to Cookie Policy.

10. Third-Party Integrations

SPIGELAI integrates with tools like SAP, Jira, and Microsoft 365 for enhanced functionality. These third parties may process your data independently under their own privacy policies. We recommend reviewing their respective policies before use.

11. Updates to This Privacy Policy

We may update this policy periodically to comply with regulatory changes or improve clarity. Any changes will be communicated via the tool or email.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights under GDPR, contact us:

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Email: OFFICE@SPIGELAI.COM


Address: Maria-Sybilla-Merian-Str. 12, 80999 Munich, DE

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